MPO08 Privacy Policy – Malaysia Personal Data Protection

1 Introduction & Scope of This Privacy Policy

Welcome to the mpo08 Privacy Policy. This document explains how mpo08 ("we", "Platform") collects, uses, discloses, stores, and protects your personal information ("Personal Data") when you use the mpo08.run website and all related services.

This Privacy Policy applies to all users who visit or register an account at mpo08, including registered members, website visitors, and anyone who interacts with any mpo08 service. By using the mpo08 platform, you consent to the collection and use of your Personal Data as described in this document.

Mpo08 is committed to complying with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable data protection legislation. We take our responsibilities as a data controller seriously and continually strive to handle your Personal Data in a fair, transparent, and secure manner.

2 Types of Personal Data Collected

Mpo08 collects Personal Data under two main categories — information you provide directly during registration and use of the platform, and information collected automatically when you use our services.

Data you provide directly:

• Full name as stated on your Malaysian identity document (MyKad)
• An active Malaysian mobile phone number
• Active email address
• Date of birth (for age verification — minimum 18 years old)
• Registered payment method details (account holder name, e-wallet or bank account number — not passwords)
• Identity verification documents requested during the KYC (Know Your Customer) process, such as a copy of your MyKad

Data collected automatically:

• IP address and device information (device type, operating system, web browser)
• Usage log data — pages visited, access times, in-platform actions
• Gaming data — betting history, game types played, game outcomes
• Transaction data — a full record of all deposits and withdrawals in Malaysian Ringgit (RM)
• Cookies and session data (discussed further in Section 8)

3 How mpo08 Collects Your Personal Data

Mpo08 collects your Personal Data through several different channels, depending on how you interact with our platform:

• During account registration — you complete a registration form with the basic information required to create your mpo08 account.
• During the identity verification (KYC) process — when requested, you provide verification documents such as a copy of your MyKad or a screenshot of your e-wallet profile.
• During financial transactions — every deposit or withdrawal made via Touch 'n Go eWallet, GrabPay, DuitNow, FPX, Boost, or ShopeePay generates a transaction record that is stored.
• While playing on the platform — every bet placed, game outcome, and interaction with slots, live casino, Sports Betting, or e-sports is recorded in the system.
• When contacting customer support — LiveChat conversations, emails, or any other communications with the mpo08 support team may be retained for quality control and training purposes.
• Automatically via technology — cookies, pixels, and analytics scripts collect technical data as you browse the mpo08 platform.

4 How Your Personal Data Is Used

Mpo08 uses the Personal Data it collects solely for legitimate and necessary purposes in connection with delivering our services. Those purposes are as follows:

• Account management — creating and maintaining your account, processing logins, and ensuring account security.
• Financial transaction processing — processing deposits and withdrawals in MYR (RM) via your chosen payment method.
• Identity verification & legal compliance — to comply with applicable KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements.
• Fraud prevention & security — detecting and preventing any fraudulent activity, money laundering, or unauthorised use of the mpo08 platform.
• Customer Support — enables the mpo08 support team to assist you more effectively when you reach out to us.
• Platform improvement — analyzing usage patterns to improve the interface, performance, and game selection we offer.
• Account-related communications — sends important notifications about your account, policy updates, or security information via email or SMS.
• Marketing (with consent) — to send you mpo08 promotions, bonuses, and special offers — only where you have consented to receive marketing communications.

5 Data Sharing with Third Parties

Mpo08 does not sell, rent, or disclose your Personal Data to third parties for their own commercial purposes. However, mpo08 may share your Personal Data with a limited number of third-party categories in the following situations:

• Payment service providers — payment gateways and financial institutions that process your deposit and withdrawal transactions (e.g., FPX payment processors, Touch 'n Go operators, GrabPay). Such sharing is kept to a minimum — only the information necessary to complete the transaction is shared.
• Technology service providers — companies that assist with the technical operations of the mpo08 platform, such as server hosting providers and cybersecurity services. All such third parties are bound by strict confidentiality agreements and may only use the data for purposes authorised by mpo08.
• Game software providers — companies that provide the slots, Live Casino, and Sports Betting software used on the mpo08 platform may receive anonymised game statistical data that cannot be used to identify individuals.
• Legal authorities — mpo08 will disclose Personal Data to Malaysian authorities where required by law, court order, or valid legal process. mpo08 will notify you of any such disclosure where permitted by law to do so.

All third parties that receive Personal Data from mpo08 are contractually bound to protect that data to a security standard at least equivalent to that applied by mpo08 itself.

6 Data Security Measures at MPO08

Mpo08 implements a range of technical and organisational security measures to protect your Personal Data from unauthorised access, loss, damage, or accidental disclosure:

• 256-bit SSL/TLS encryption for all communications between your device and mpo08 servers
• Role-based access control — only staff who require access to Personal Data to perform their duties are authorised to do so
• A 24/7 security monitoring system that detects and responds to any threats or suspicious activity
• Regular security audits conducted by independent cybersecurity specialists
• A clear security incident management procedure — in the event of a data breach, mpo08 will notify affected members and the relevant authorities within the timeframe stipulated by law
• Mandatory data security training for all mpo08 staff with access to Personal Data

While mpo08 takes all reasonable steps to protect your Personal Data, no security system can be guaranteed 100% safe. You also play an important role in keeping your account secure by using a strong, unique password and never sharing your login credentials with anyone.

7 Personal Data Retention Period

Mpo08 retains your Personal Data only for as long as necessary for the purpose it was collected, or as required under applicable Malaysian law.

• Active account data — retained for as long as your account remains active and in use.
• Financial records & transaction data — retained for a minimum of 7 years from the transaction date, in accordance with Malaysia's applicable accounting and tax legislation.
• KYC & identity verification data — retained for a minimum of 5 years after account closure, in accordance with AML (Anti-Money Laundering) compliance requirements.
• Customer support communication logs — retained for 2 years for quality control and dispute resolution purposes.
• Technical data & system logs — retained for 90 days for security and debugging purposes.

Once the applicable retention period has ended, your Personal Data will be securely deleted or anonymised from mpo08's systems, unless extended retention is still required to fulfil ongoing legal obligations.

8 Cookies & Tracking Technologies

Mpo08 uses cookies and similar tracking technologies to enhance your experience on our platform and help us understand how the platform is being used.

Types of cookies used by mpo08:

• Essential Cookies — required for core platform functions such as login session management and security. These cookies cannot be disabled without affecting platform functionality.
• Preference Cookies — stores your preferences such as display language and platform settings to improve ease of use on future visits.
• Analytics Cookies — collects statistical data on how visitors use the mpo08 platform, such as the most frequently visited pages and time spent on the platform. This information is used to improve the platform.
• Security Cookies — helps detect suspicious activity and protects your account from unauthorised access.

You can manage cookie settings through your web browser's preferences. However, disabling certain cookies may affect the functionality or your experience on the mpo08 platform. More information on managing cookies is available in the settings menu of your web browser.

9 MPO08 Members' Personal Data Protection Rights

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and mpo08's Privacy Policy, you as a member have the following rights regarding your Personal Data:

• Right to Access — you have the right to request and receive a copy of all Personal Data that mpo08 holds about you.
• Right to Rectification — if the Personal Data we hold about you is inaccurate, incomplete, or out of date, you have the right to request a correction.
• Right to Restriction of Processing — in certain circumstances, you may request that mpo08 restrict the way in which we process your Personal Data.
• Right to Withdraw Consent — where data processing is based on your consent, you may withdraw that consent at any time without affecting the validity of any processing that took place prior to withdrawal.
• Right to Object to Direct Marketing — you may opt out of all mpo08 marketing communications at any time.
• Right to Erasure — under circumstances provided for by law, you may request the deletion of your Personal Data.

To exercise any of the rights above, please contact the mpo08 team by email at support@mpo08.run or via 24/7 LiveChat. We will process your request within 14 business days and inform you of the action taken. mpo08 may need to verify your identity before processing certain requests in order to protect your privacy and security.

10 Child Data Protection

The mpo08 platform is intended exclusively for adults aged 18 and above. mpo08 does not knowingly collect, store, or process any Personal Data from individuals under the age of 18.

If mpo08 discovers that Personal Data belonging to someone under the age of 18 has been collected without proper age verification, we will take immediate steps to delete that data and close the account in question. Parents or guardians who believe their child may have registered an account with mpo08 are encouraged to contact our support team promptly at support@mpo08.run.

11 Amendments to This Privacy Policy

Mpo08 reserves the right to update or amend this Privacy Policy at any time to reflect changes in how we handle Personal Data, changes to the services we offer, or changes in applicable Malaysian data protection law.

Any material amendments to this Privacy Policy will be communicated to members via a prominent notice on the mpo08 platform or by email to the registered address at least 14 days before the changes take effect. The date of the most recent update is always displayed at the top of this document.

Continued use of the mpo08 platform after any amended Privacy Policy takes effect will be deemed acceptance of those amendments. If you do not agree with the changes made, you have the right to stop using the platform and close your account.

12 Contact mpo08 About Your Privacy

If you have any questions, concerns, or complaints regarding how mpo08 handles your Personal Data, or if you wish to exercise any of your data protection rights, please contact us through the following channels:

• Email: support@mpo08.run — include "Privacy Inquiry" in the subject line of your email
• LiveChat: Available 24 hours a day, 7 days a week via the mpo08 platform

The mpo08 team will acknowledge receipt of your request within 2 business days and endeavour to resolve it within 14 business days. For more complex requests, mpo08 will notify you if additional processing time is required.

Mpo08 takes every privacy-related complaint seriously. If you are not satisfied with how we have handled your complaint, you have the right to escalate the matter to the Department of Personal Data Protection Malaysia (JPDP) or the relevant authority under applicable Malaysian law.